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FAQ

GENERAL

Premiere San Antonio is located at Henry B. González Convention Center, Hall 3, 900 E Market St, San Antonio, TX 78205.

Sunday, October 1, 9:00a – 6:00p

Monday, October 2, 9:00a – 5:00p

Premiere has partnered with onPeak to provide you with hotel options for your trip to San Atonio at a reduced rate. Please click here for a list of participating hotels and to reserve your room. 

Premiere provides exclusive discounts with select airlines, including Delta and United Airlines. We also offer car rental discounts with Hertz. For further details, please visit our dedicated travel page.

There are various food and beverage options available on-site, including the Premiere Café on the show floor. Please click here for additional dining options at the convention center. 

Attendees and exhibitors receive discounts at select restaurants and attractions around San Antonio with their show credentials. Click here to see a list of participating locations and learn more about the "Show Your Badge" program. 

All attendees, models, and exhibit staff must be over the age of 16.

Parking information can be found on the Henry B González Convention Center website here.

The convention center offers complimentary Wi-Fi in common areas only. If you require Wi-Fi in the exhibit halls, it is available for purchase through Smart City. Click here to order. 

Pets are not allowed; however, services animals are permitted. In Texas, a service animal refers to a dog that is individually trained to perform tasks for individuals with disabilities. 

For additional information on Texas’ law regarding service animals, please visit the state ADA service animal page

Cloud of Goods | Telephone: (407) 545-3103 | [email protected]

Tom’s Wheelchairs | Telephone: (210) 223-7878 | [email protected]

Yes, you can leave the show floor and re-enter later the same day. To ensure a smooth re-entry process, make sure you receive a hand stamp upon exiting. When you return, present your hand stamp, or have your ID ready along with your digital show pass badge for re-entry. This will help validate your previous entry and facilitate a seamless re-entry experience.

Your digital badge will only be scanned once and will be flagged when scanned a second time to maintain the security of the event.

The hand stamp serves as proof of entry to the show and ensures a smooth re-entry process. 

In case you don't receive a hand stamp upon exiting, please make sure you have your ID ready along with your show pass for re-entry. Our staff will request your ID to validate your entry.

If you have a valid hand stamp, there is no need to present your ID for re-entry. However, if you did not receive a hand stamp, it is essential to have your ID ready along with your digital show pass badge at entry.

Please contact one of our qualified Customer Experience Agents who will be happy to assist you! Please call 800-335-7469 or email [email protected].

FOR ATTENDEES

Premiere is open exclusively to members and students of the professional beauty industry. Verification of credentials is required for all attendees. Eligibility requirements can be found here.   

Show passes for Premiere San Antonio are available for purchase here.

Show pass pricing can be found here.

A list of exhibiting brands can be found on our digital directory – coming soon.

Class descriptions and additional information can be found in our show preview here.

Online registration is available throughout the duration of the show and show passes will be available day of. Prices do increase on show site, so we encourage attendees to purchase their show pass beforehand for the best deal! Workshops and competitions have limited capacity and are sold based on availability.

Premiere San Antonio is paperless! Your phone is your show pass – additional instructions will be provided in your email confirmation. 

To purchase your show pass, go to the email you received containing your access code and click on "Click here to proceed with your order." If you're having trouble locating the email, search your inbox for "EventsPass."

Educational sessions are free with the purchase of a show pass. Workshops are an additional fee.  

Workshops can be added on when purchasing your show pass! If you have already purchased your show pass, workshops can be added-on here

You can register for competitions while purchasing your show pass. If you have already purchased your show pass, you can sign up for competitions here

Additional competition information can be found on our website

Attendees can conveniently fulfill their state-mandated CE hours by participating in a 1-hour sanitation course and an additional 3-hour course of their choice at the show.  You can add-on the Continuing Education package for just $28.

1 hour of sanitation

Each registrant must select one of the following Human Trafficking & Sanitation courses:

  • Sunday, October 1 9:30 – 10:30am OR 3:30 – 4:30pm
  • Monday, October 2 9:30 – 10:30am OR 3:30 – 4:30pm

3 hours of cosmetology related topics

Can be fulfilled by attending any education session or workshop at Premiere San Antonio.

FOR EXHIBITORS

Sunday, October 1: 9:00a - 6:00p

Monday, October 2: 9:00a - 5:00p

Move-In: Friday, September 29, 8:00a - 5:00p and Saturday, September 30, 8:00a - 5:00p

Move-Out: Monday, October 2, 5:30p - 10:00p and Tuesday, October 3, 8:00a - 1:00p

You can fill out an Exhibitor inquiry form here. Please note, 50% deposit is required upon receipt of booth contract.

For additional information on exhibiting at Premiere San Antonio, please click here.  

A 50% non-refundable deposit is required with the contract.

Premiere has provided promotional graphics for exhibitors to utilize. Assets and additional information can be found in our exhibitor marketing kit here.  

Premiere offers marketing and sponsorship opportunities to help increase brand awareness and direct traffic to your booth on-site. A list of opportunities can be found here

Carpet is not included with your booth and can be ordered from Freeman, or you may bring your own. Drayage fees apply. Please note, flooring is mandatory in your booth. 

Electricity is not included in your booth rental but can be ordered through Freeman Electrical. Please click here to order.

No, Wi-Fi is not included in your booth rental, but can be ordered from Smart City. Plese click here to order.

Yes, through LeadGen. LeadGen is the EventsPass lead retrieval app that allows you to scan attendee tickets and save registration data to your own leads database. 

Additional information on lead retrieval will be provided 30 days prior to move-in.

Full time employees of the exhibiting company can set up their own booth.

Exhibitors may unload their own vehicles provided they do not use any material handling equipment such as forklifts, pallet jacks, flatbeds, etc. 

A booth confirmation will be emailed to you 60 days prior to the show. If you do not receive a confirmation, please contact our Customer Service Team at 800-335-7469.

Through EventsPass. A password and link to register will be emailed to you 30 days prior to the show.

Exhibitor credentials are DIGITAL only and will be available 30 days prior to the show. A password and link will be emailed to you from our registration partner, EventsPass.

A designated self-unloading area will be provided. Instructions will be published in the service manual.

All exhibitors are responsible for hiring their own models. A list of available modeling agencies can be found in our Services Kit.

FOR EDUCATORS

To provide attendees with the following:

  • Content that is forward-thinking, relevant, and actionable

  • Emerging trends, concepts, solutions, and best practices that may be immediately implemented

  • Knowledge to develop growth initiatives and become a catalyst for innovation 

Beauty industry professionals and exhibitors are eligible to present an education session. However, the Premiere team will consider proven experts operating from outside the beauty industry on a case-by-case basis.

For questions about eligibility, please contact [email protected].

Speaker applications for Premiere San Antonio 2023 are now closed. Applications for all 2024 events will open in September 2023. You will need to provide the following information:

  • Contact details including name, job title, company affiliation, mailing address, email address, and telephone number.

  • Brief bio in paragraph format

  • Session title 

  • Five learning objectives that will explain what you are looking to deliver to attendees

  • Past speaking experience

Click here to join our email list for updates. 

Premiere has provided promotional graphics for educators to utilize. Assets and additional information can be found in our educator marketing kit here.  

Education sessions are limited to a maximum of two co-presenters. Panel discussions can accommodate up to three panelists, plus a moderator. 

Each speaker is provided with three staff badges, one 60-minute classroom presentation time, and basic audio visual (screen and a/v stand).

Most education sessions and panel discussions at Premiere are not recorded.

Speakers are encouraged to provide approved handout materials to attendees. Speakers may distribute hard copies in the sessions at their own expense.

Sales are not allowed in the session rooms. DVDS and education books may be sold at the discretion of Premiere.